FAQs

1. Are your perfumes original?

Yes. We only sell 100% authentic and high-quality perfumes, sourced from trusted suppliers and international brands.

2. How long does delivery take?

Delivery usually takes 1–3 business days within the UAE. Remote areas may take slightly longer.

3. Do you offer Cash on Delivery (COD)?

Yes, COD is available across the UAE.
Refunds for COD orders are issued via bank transfer.

4. Can I return or exchange a perfume?

Yes. Returns and exchanges are accepted within 7 days, as long as the item is unused, unopened, and in original packaging.

5. Which items are non-returnable?

  • Opened or used perfume bottles

  • Customized or gift-wrapped items

  • Clearance / final sale products

  • Items damaged due to misuse

6. How can I request a return?

You can contact us via:

7. Do you sell men’s and women’s perfumes?

Yes, we offer a wide range of men’s, women’s, and unisex fragrances.

8. Do you have combo offers?

Yes! We offer exclusive combos and seasonal promotions such as:

  • 3 perfumes for AED 90

  • Limited-time Winter Sale

These offers will be visible on the homepage.

9. What payment methods do you accept?

We accept:

  • Cash on Delivery

  • Bank Transfer

  • Available online payment methods